Spring Half Term: 20th May 2024 - 2nd June 2024
Summer Holidays: 15th July 2024 - 1st September 2024
Autumn Half Term: 21st October 2024 - 3rd November 2024
Christmas Holidays: 16th December 2024 - 5th January 2025
Spring Half Term: 20th May 2024 - 2nd June 2024
Summer Holidays: 15th July 2024 - 1st September 2024
Autumn Half Term: 21st October 2024 - 3rd November 2024
Christmas Holidays: 16th December 2024 - 5th January 2025
I've requested a top up, when will this be processed?
Once your top up is approved it will be loaded onto your pre-paid card within 3-5 working days.
We will email you to confirm as soon as it is available.
Can I get in touch to get an update on my top up request?
Due to increased demand during top up windows we will not be able to answer queries about when your top up will be processed, unless it is outside of the window specified.
Please only contact us if you have not received your top up on the 6th working day.
We really appreciate your patience during these very busy periods.
Where can I find out more information about my Food Club prepaid card?
We've created a handy guide for you on our Iceland Food Club Information page.